Frequently Asked Questions

Everything you need to know about your Al Ittihad Store experience.

Are the jerseys and sports gear authentic?

Yes, Al Ittihad Store only stocks 100% authentic merchandise sourced directly from official manufacturers and licensed distributors.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location.

What is your return policy for sports apparel?

We offer a 14-day return policy for unworn items with original tags attached. Please note that personalized or custom-printed jerseys cannot be returned.

Which payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for a secure checkout process.

Can I track my order once it has been placed?

Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your shipment's progress.

Do you offer bulk discounts for local sports teams?

Yes, we provide special pricing for team sets and bulk equipment orders. Please contact our corporate sales team via the 'Contact Us' page for a custom quote.